For small businesses, setting up the company is a little tougher than the big organizations. The primary reason behind this fact is due to the availability of a limited amount of resources. However, with all such constraints, small businesses cannot compromise on the efficiency and professionalism of the business. So, when it comes to setting up the right cloud based business phone system, small companies must go with the latest technology to ensure they do not lag behind.
Cloud based business phone systems offer an advantageous opportunity for small business owners as these require only a little amount of initial investment and offer full-fledged communication features to the business. So without investing much, small to mid-sized companies can achieve the goal of excellent business communication and customer service.
How to Set Up and Get Started with a Small Business Phone System?
Traditional systems require a lot of investment - buying equipment, on-premise installation, hiring technical persons for installations, and employing a team for its maintenance. Contrarily, Cloud phone systems do not require all this effort.
These phone systems are software based and are generally hosted by a service provider who takes care of all the installation and maintenance part besides offering phone services over the internet cloud. As a business, you can operate a cloud based phone system software on your device such as laptop, desktop computer, tablet, etc. with the help of a good internet connection.
The best part is that these systems are not tied to one location or device. You can access a cloud phone system just from any device at any point of time. In simple words, employees can support business communication and calls as per their convenience.
To get started with a cloud based phone system, usually a business has to purchase a plan from the service provider. Once done, the onboarding process starts with authentication, login and accessing the dashboard where different communication functions can be performed. Some of the most useful features offered by a cloud phone system are:
7 Simple Steps to set up a phone system for business
● Log in to the admin dashboard
● Set Voicemail and the preferred email address for receiving voicemail messages
● Choose and set toll free business phone numbers for different office locations
● Set up call routing so that there are minimum call queues
● Record voice greetings and menu for IVR setup
● Set working time of employees according to their location
● Install the app on mobile device, if available
How to find the best Small Business Phone System Service?
Finding the right cloud based phone solution for your business must be done considering a number of factors such as reputation of the service provider, features offered, cost and pricing model of the service, etc.